top of page

Returns

Each piece of Magnuss jewellery is made with artistic precision and intention. If for any reason you are not satisfied with your purchase, we offer returns in accordance with EU consumer rights.​

Return Policy

  • Returns accepted within 14 calendar days from date of delivery

  • Items must be unworn, unaltered, and in original packaging

  • Custom, bespoke, or personalised items are non-refundable

Return Process

  1. Email us at houseofmagnuss@gmail.com with your order number

  2. You will receive return instructions within 1–2 business days

  3. Once received and inspected, refunds are processed within 5–7 business days

 

Please note: Return shipping costs are the responsibility of the customer.

Image by Kat von Wood
bottom of page